Return Policy

Returns & Refunds

All sales are final. Currently, we do not accept returns or exchanges. Please review our size guide carefully before placing your order.

Damages and issues

Please inspect your order as soon as it arrives. If your item is defective, damaged, or you receive the wrong item, email us at connectwithaikyam@gmail.com within 7 days of delivery with your order number and a photo of the issue.

We will review it and respond within 3 business days. If we confirm the problem:

1. We will ship you a replacement of the same item at no cost to you.
2. If that item is sold out or can no longer be produced, we will refund it in full to your original payment method instead.

You do not need to ship the faulty item back unless we ask you to. This is the only situation in which we issue a refund.

Exceptions / non-returnable items

Sale items and gift cards are non-returnable and non-refundable. Defective, damaged, or incorrect items are covered regardless of sale status, as described above.

Exchanges

We are currently unable to offer exchanges. All sales are final. Please use our size guide before ordering to choose the best fit.

Refunds

We only issue refunds when an item is confirmed defective, damaged, or incorrect and we are unable to send a replacement (see Damages and issues above). We do not refund for sizing, fit, or change of mind.

When a refund is approved, it goes back to your original payment method within 10 to 14 business days. Your bank or card provider may take extra time to post it. If more than 15 business days have passed since we told you the refund was approved and you have not seen it, contact us at connectwithaikyam@gmail.com.